Frequently asked questions

Will they ask for ID and what type will I need?

Unlike liquor sales, we are required to ID every single person upon transaction, every single time. If you’ve found a way to harvest the fountain of youth and look younger than 25, we might even ID you upon entry to the store before you make your purchase. You’ll need one piece of primary ID (like a driver’s license or passport) or two pieces of secondary ID. If you’re not sure if what you have is legit, give us a call.

What’s your return policy?

Cannabis: Saskatchewan - Returns are accepted if you have your original receipt, your cannabis product has not been opened and the excise stamp is still intact. Should there be a quality issue with your cannabis, bring it back to the store and let us take a look. Returns, credits or exchanges will be based on an individual basis. Manitoba - Unfortunately, we are not able to accept returns in Manitoba due to provincial regulations unless the product is subject to a recall or quality control issue.

Accessories and Apparel: Returns or exchanges will be processed when accompanied with the original receipt and as long as the item has not been used/worn.

Can I bring my child into the store with me?

Sorry, this one is a hard no. No one under the age of 19 is allowed into our Saskatchewan or Manitoba locations as per provincial regulations, accompanied by an adult or not.

Luckily, we offer curbside pickup so give us a call and we can bring the product and payment terminal to you. You just need a mask and ID!

Do you have a recycling program for all of that packaging?

You bet we do. Farmer Jane partners with Terra Cycle which allows us to provide drop boxes in each location for people to use for their empty containers and packages. We also make it our focus to ask producers about their packaging strategy and support economically friendly and sustainable packaging initiatives made by various licensed producers.


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